- Click on Product Ordering in the Launch Center and Select “Existing Orders – View, Update & Rework”.
- Select your office and click the “Get Started” Button.
Click to Enlarge - You can search by a date range and your closing file number, as well as the order source.
- Enter a date range and click the “Search” button.
Click to Enlarge - Orders that match your search criteria will show in the table.
- Orders with the status of “Delivered Product” have additional actions.
- Click on the ellipsis icon to request an update or rework.
- On the update and rework page select the product type from the drop down menu and complete all required information and click “Submit Order”
Click to Enlarge