Product Ordering: Where do I retrieve my completed title product?

Completed products will be distributed to you based on the delivery method you selected when placing the order. It will include the product documents (Commitment, Policy, Title Search Report, etc.) and supporting files (document hard copies and/or import data files).

If you used DoubleTime, the product documents and supporting files will be emailed or Propel to you based on your selection. The FPX file will be delivered directly to DoubleTime’s Status module and will be ready for import.

If you used a service integration through Closing Market, Closers’ Choice or DisplaySoft, the completed product will be delivered back through the service integration directly into your closing software. The most common methods for delivery are Email and ProPel delivery.

All completed orders, regardless of the system used to place the order and delivery method selected, will be available to pick up securely using by using Product Ordering on www.thefund.com under the “Recent Orders” or “All Orders” tabs. The completed product and supporting files can be viewed and downloaded from the Documents tab.

NOTE:

• If DoubleTime was used to place the order, the Fund Data File (.fpx) will automatically be requested and sent back to DoubleTime’s Status Module, allowing you to import the data by clicking the “New/Import” button. All other supporting files included with the order will be sent via the method selected when placing the order. The data file will not be emailed, sent via ProPel or be available via Product Ordering.
• If the Product Ordering was used and a Fund Data File (.fpx) was requested, it will be emailed or sent via ProPel and be available in Product Ordering when the product is completed. The data file must be saved to the PC before it can be manually imported from DoubleTime’s File menu.
• Orders placed via the old Web Order Entry or by email, fax or calling the Branches will NOT be available in the new Product Ordering.

For further questions on ordering title products from The Funds, contact Member Support at 1-800-421-9378.